Exploring Pharmaceutical Personnel’s Insight and Attitudes Toward Complementary and Alternative Medicine: Preferences for Common Cold Remedies
DOI:
https://doi.org/10.71341/bmwj.v1i3.27Keywords:
Complementary and Alternative Medicine, Health Choices, Pharmacy Practice, Treatment OptionsAbstract
Background: Pharmaceutical personnel are responsible for providing accurate advice and therapeutic options to ensure safe and effective treatments. Insufficient knowledge of medications can lead to inappropriate drug selections, adversely affecting patient outcomes.
Objectives: This study aims to assess the knowledge of pharmaceutical personnel regarding complementary and alternative medicine (CAM) and their preferences for remedies used to treat the common cold.
Method: A cross-sectional design was utilized, involving 35 respondents from selected chain pharmacies. Data were collected using a validated questionnaire that included the Guttman scale for knowledge assessment and the Likert scale for evaluating attitudes and behaviors. Descriptive analysis was performed using SPSS.
Results: Most respondents were aged 17-25 years (60.0%), predominantly female (94.3%), held a diploma degree (65.7%), had a monthly income between 2.5-5 million rupiah (74.3%), and had less than three years of work experience (68.6%). Notably, 60.0% had not received training in CAM. The findings indicated that 54.3% of respondents had adequate knowledge of CAM, and 68.6% displayed a positive attitude toward selecting common cold remedies. Additionally, 62.9% recommended supplements or herbal products to patients for preventing or treating the common cold and provided guidance on their proper use.
Conclusion: To enhance their knowledge and ensure evidence-based recommendations, pharmaceutical personnel could benefit from additional training on CAM. Furthermore, ongoing education about safe and effective cold remedies may improve patient care and promote better decision-making.
References
Bascones-Martinez, A., Mattila, R., Gomez-Font, R., & Meurman, J. H. (2014). Immunomodulatory drugs: Oral and systemic adverse effects. Medicina Oral, Patologia Oral y Cirugia Bucal, 19(1). https://doi.org/10.4317/medoral.19087
Eccles, R. (2023). Common cold. Frontiers in Allergy, Jun 22(4), 1224988. https://doi.org/10.3389/falgy.2023.1224988
Gurgel, L. G. D., Jessé, A. R. B., Silva, D. M. A. da, Alencar, P. S. L. L., Jordán, A. de P. W., & Daniel, N. A. A. (2021). Integrative and complementary practices: interest of the academic community and challenges of medical education. Revista Brasileira de Educação Médica, 45(4). https://doi.org/10.1590/1981-5271v45.4-20210233.ing
Hijazi, M. A., Shatila, H., El-lakany, A., Ela, M. A., Kharroubi, S., Alameddine, M., & Naja, F. (2019). Beliefs, practices, and knowledge of community pharmacists regarding complementary and alternative medicine: national cross-sectional study in Lebanon. BMJ Open, 9(3), e025074. https://doi.org/10.1136/bmjopen-2018-025074
Hung, P., Tran, V. De, Toan, D., Nhat, T., Dao, P., & Susan, R. (2020). Use of and attitudes towards herbal medicine during the COVID-19 pandemic: A cross-sectional study in Vietnam. European Journal of Integrative Medicine, Jun 1(44), 101328. https://doi.org/https://doi.org/10.1016/j.eujim.2021.101328
Ilardo, M. L., & Speciale, A. (2020). The community pharmacist: Perceived barriers and patient-centered care communication. International Journal of Environmental Research and Public Health, 12(2), 536. https://doi.org/doi:10.3390/ijerph17020536
Kemenkes RI. (2018). Riset Kesehatan Dasar Tahun 2018.
Kumar, A., Rai, A., Khan, M. S., Kumar, A., Haque, Z. U., Fazil, M., & Rabbani, G. (2022). Role of herbal medicines in the management of patients with COVID- 19: A systematic review and meta-analysis of randomized controlled trials. Journal of Traditional Chinese Medical Sciences, 12(1), 100–113. https://doi.org/10.1016/j.jtcme.2022.01.002
Lee, E. L., Richards, N., Harrison, J., & Barnes, J. (2022). Prevalence of use of traditional , complementary and alternative medicine by the general population: A systematic review of national studies published from 2010 to 2019. Drug Safety, 45, 713–735. https://doi.org/10.1007/s40264-022-01189-w
Medeiros, N. T., Catrib, A. M. F., Barros, N. F. de, Sa, F. E. de, Silva, G. P. F. da, Lourinho, L. A., Coutinho, B. D., Macena, R. H. M., Costa, P. F. T. F. da, & Abdon, A. P. V. (2021). Complementary and integrative medicine in academic health education. Complementary Therapies in Medicine, 63, 102785. https://doi.org/10.1016/j.ctim.2021.102785
Paudyal, V., Sun, S., Hussain, R., Abutaleb, M. H., & Hedima, E. W. (2020). Complementary and alternative medicines use in COVID-19: A global perspective on practice, policy and research. Research in Social and Administrative Pharmacy, 18(3), 2524–2528. https://doi.org/https://doi.org/10.1016/j.sapharm.2021.05.004
Sierocinski, E., Holzinger, F., & Chenot, J. F. (2021). Ivy leaf (Hedera helix) for acute upper respiratory tract infections: an updated systematic review. European Journal of Clinical Pharmacology, 77(8), 1113–1122. https://doi.org/10.1007/s00228-021-03090-4
Siswanto, B., Setiawati, S., & Riyanto, O. S. (2022). Juridical aspects of complementary traditional medicine in Indonesia. International Journal of Educational Research & Social Sciences, 3, 468–475.
Subagiyo, D. T., Wibisono, H., & Ningrum, L. (2023). An overview of legal measures to prevent and protect unreasonably the use of traditional medicine in Indonesia. Journal of Law and Sustainable Development, 11(11), e1782. https://doi.org/10.55908/sdgs.v11i11.1782
Sudhewa, S. P. B. V. D., Widowati, I. G. A. R., Empuadji, P. P., Suryaningsih, N. P. A., & Sutema, I. A. M. P. (2023). Self-medication in the pandemic era: Factors to consider based on the Theory of Health Belief Model. Pharmaceutical Journal of Indonesia, 20(1), 1–5. https://doi.org/https://dx.doi.org/10.30595/pharmacy.v0i0.15071
Suryaputra, G., Setiadi, A. P., Wibowo, Y. I., Setiawan, E., & Sunderland, B. (2021). Counselling practices in an East Javan district, Indonesia: what information is commonly gathered by pharmacy staff? Journal of Pharmaceutical Health Services Research, 12(February), 254–261. https://doi.org/10.1093/jphsr/rmab001
Tangkiatkumjai, M., Boardman, H., & Walker, D. M. (2020). Potential factors that influence usage of complementary and alternative medicine worldwide: A systematic review. BMC Complementary Medicine and Therapies, 20(1), 1–15. https://doi.org/10.1186/s12906-020-03157-2
Thin, S. M., Thet, D., Li, J. Y., Nakpun, T., Nitadpakorn, S., Phanudulkitti, C., Sorofman, B. A., Watcharadamrongkun, S., & Kittisopee, T. (2022). A systematic review of community pharmacist practices in complementary medicine. Pharmacy Practice, 20(3), 1–25. https://doi.org/https://doi.org/10.18549/PharmPract.2022.3.2697
Widowati, I. G. A. R., Duarsa, D. P., & Januraga, P. P. (2021). Perceptions of the role of pharmacy assistants in providing patient counselling in community pharmacies in Indonesia. Medical Studies, 37(2), 117–124. https://doi.org/10.5114/ms.2021.107455
Widowati, I. G. A. R., & Zamroni, M. (2023). Indonesia Facing Challenges of Pharmaceutical Care Implementation in Community Pharmacies: A Legal Perspective. Jurnal Hukum Prasada, 10(2), 69–79. https://doi.org/https://doi.org/10.22225/jhp.10.2.2023.69-79
Wolters, M., Paassen, J. G. van, Minjon, L., Hempenius, M., Blokzijl, M.-R., & Blom, L. (2021). Design of a pharmacy curriculum on catient Centered communication skills. Pharmacy, 9(1), 22. https://doi.org/https://doi.org/10.3390/pharmacy9010022
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Ni Putu Asri Dewi Maheni, I Putu Riska Ardinata, I Gusti Lanang Made Rudiartha, I Gusti Ayu Rai Widowati

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
License
This work is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercial purposes.
- Adaptation — mixing, changing, and developing materials for any purpose, even commercial ones.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.